“Personal Information” can be used to readily identify, contact, or locate you.
“Personal Information” means information that alone or when in combination with other information may be used to readily identify, contact, or locate you, such as: name, address, email address, or phone number. Personal Information does not include information about a device.
THE SERVICE COLLECTS YOUR INFORMATION
We collect Personal Information when you:
- register to use the Service;
- log in with social media credentials;
- use the Service; and
- communicate with us.
We also collect information, such as anonymous usage statistics, by using cookies, server logs, and other similar technology as you use the Service.
Registration and Account Information. To use the App and certain Site functionality as a registered user, you will need to create a user account. You must be over the age of 13 to create an account. To register, you may need to provide Personal Information, such as name, email address, and password.
Account Profiles. If you are a registered user, the Service may permit you to create profiles within your account. For example, a parent who is a registered user may create an account on the Service with profiles for individual family members so the parent can use the Service to monitor their family members’ information. Profiles may contain name, picture, height, weight, ethnicity, sex, birth date, and health conditions related to lung function, physician name, and \ other information requested from you through the use of the Service.
Using the Service. We collect information you provide when you use the Service which may include information you submit about how you or your child are feeling or other notes, logging potential triggers of respiratory conditions, tracking medications, and creating reminders to take medications. The Service will collect the information you provide in such submissions, including any Personal Information.
Monitoring and Usage Data when using the Sparo Wing Device. We collect certain information through the Service when an individual connects and uses the Sparo Wing device with the Service, such as lung function data, ambient noise, mobile device accelerometer data, local time, time zone, geo-location, and automatic data collection described below from the Sparo Wing device. This information will be assigned to the user profile being used within the Service when the Wing device is used.
Making Payments. When you make payments through the Service, you may need to provide financial account information, such as your credit card number, to our third-party service providers, such as Stripe. We do not collect or store payment information, though we may receive information about completed transactions that does not include credit card or bank account numbers.
Communicate with Us. We may collect Personal Information through your communications with our customer-support team or through other communications with us, including through social media.
Location Information from Your Mobile Device. We may collect and store your geo-location information when the Service is running on your mobile device if your device settings are enabled to send it to us. We may also infer your location from your IP address and other data. Collection of this information may improve your experience with the Service, such as by helping you track and identify correlations between asthma symptoms and your locations and displaying nearby weather and environmental conditions that could affect respiratory function.
Information and Content from Your Computer or Mobile Device. The Service automatically collects information about your device, such as its model, operating system, device ID and browser type, so that we can provide and customize functionality, such as push notifications. With your permission, the Service may access and collect information from your device’s contact list so you can add contact information of doctors and other caregivers, and your device’s photo storage so you can upload profile pictures.
By using the Service, you are authorizing us to gather, process, analyze, and retain data related to the provision of the Service. We may retain such information, including Personal Information, indefinitely.
HOW SPARO USES YOUR INFORMATION
We use Personal Information to:
- facilitate and improve our services; and
- communicate with you.
Internal and Service-Related Usage. We use information, including Personal Information, for internal and service-related purposes, such as to operate, evaluate, and improve our business and to identify and protect against fraud. For example, we may provide you with analysis and reports about your lung function based on the information you provide through the Service. We may use and retain any data we collect to provide and improve any of our services.
Communications. We may send email to the email address you provide to us and push notifications to your mobile device if they are enabled to verify your account and for informational and operational purposes, such as account management, reminders, customer service, system maintenance, and other Service-related purposes.
Marketing. We may use information, including Personal Information, to send you information we think you may have an interested in, including promotional materials and information about events, programs, offers, surveys, and market research. You may opt out of email marketing by using the unsubscribe link in a marketing email.
SPARO MAY DISCLOSE YOUR INFORMATION
We may share your Personal Information:
- with our third-party vendors and service providers;
- with other users;
- to comply with legal obligations;
- to protect and defend our rights and property; and
- with your permission.
We do not rent, sell, or share Personal Information about you with other people or nonaffiliated companies for their direct marketing purposes, unless we have your permission.
We Use Vendors and Service Providers. We may share any information we receive with vendors and service providers we use to help us provide and improve the Service. For example, we will provide Personal Information to payment processors as part of financial transactions and to service providers that provide web and database hosting services.
Sharing Information within an Account. The Service permits multiple individual profiles within an account. Any information and content provided to the Service in a profile is available to all users of that account. We are not responsible for how a user will view and use the information submitted to profiles connected to your account.
Third Parties. You may direct the Service to share information with others, such as by email or using the Service.
Social Networking Websites. The Service may allow you to share information, including Personal Information, with social networking websites, such as Facebook. We will not share your Personal Information with social networking websites unless you direct the Service to do so. Their use of the information will be governed by their privacy policies, and we are not responsible for how they treat the information.
Marketing. We do not rent, sell, or share personal information (as defined by California Civil Code § 1798.83) about you that we collect on the Service with other people or unaffiliated companies for their direct marketing purposes, unless we have your permission. We may allow access to data collected by the Sparo Site to enable the delivery of personalized online advertising on other websites and online services, or to access data collected by the Service to send you information we think may be useful or relevant to you.
You may be able to opt out of receiving personalized advertisements from advertisers or advertising networks who are members of the Network Advertising Initiative or who subscribe to the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising by visiting the opt-out sections on the websites of each of those organizations. Links to those Services are here:
Network Advertising Initiative: http://www.networkadvertising.org/choices/
Digital Advertising Alliance: http://www.aboutads.info/choices/
When you opt out of personalized advertising, you may continue to see online advertising on the Service and/or our ads on other Internet websites.
Legal and Similar Disclosures. We may access, preserve, and disclose collected information, if we believe doing so is required or appropriate to: comply with law enforcement requests and legal process, such as a court order or subpoena; respond to your requests; comply with the law; or protect your, our, or others’ rights, property, or safety.
Merger, Sale, or Other Asset Transfers. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of Sparo assets, or transition of service to another provider, your information may be disclosed in connection with the negotiation of such transaction, and/or sold or transferred as part of such a transaction as permitted by law and/or contract. We cannot control how such entities may use or disclose such information.
With Your Permission. We may also disclose your Personal Information with your permission.
The Service may provide you with certain choices in connection with the Personal Information we collect from you, such as how we use the Personal Information and how we communicate with you. You may be able to update or delete certain Personal Information using the Services. You may request access to the Personal Information we maintain about you or request that we correct, amend, or delete the information by contacting us at firstname.lastname@example.org.
To update your email preferences, ask us to remove your Personal Information from our marketing mailing lists or submit a request, please contact us at email@example.com. Even after you opt out of receiving marketing messages from us, you may continue to receive administrative messages from us regarding the Service. You may turn off push notifications through your device settings.
We seek to use reasonable organizational, technical, and administrative measures to protect your information. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account with us has been compromised), please immediately notify us of the problem by contacting us using the contact information below.
By using the Service or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Service. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the Service or sending an email to you.
The Service is intended to be used by adults. Parents may create profiles, and submit personal information about, their children under 13.
The Service is not directed to children under the age of 13. The Service is intended to be used by adults. Parents may use the service to record information about their family members, who may be children under the age of 13. We do not permit individuals to create accounts if they submit a birth date that indicates they are under the age of 13.
If you learn that your child has provided us with personal information without your consent, you may alert us at firstname.lastname@example.org. If we learn that we have collected any personal information from children under 13, we will promptly take steps to delete such information.
Data is processed and stored in the United States.
UPDATE YOUR INFORMATION OR POSE A QUESTION OR SUGGESTION